ILUNION: Moving towards a sustainable fleet

ILUNION swapped 8 of their diesel vehicles for EVs (Electric Vehicles) and another 14 for LPG (Liquified Petroleum Gas) vehicles.

Fact sheet

  • Company: ILUNION Sociosanitario (Healthcare)
  • Location: Madrid (Spain)


  • 25 tCO2 emission reduction per year from the EVs and 15 tCO2 emission reduction from the LPG vehicles

Sustainable Mobility project

ILUNION is a unique business model conceived from the perspective of and for people, the goal of which is to create quality employment for people with disabilities. The best way to achieve this goal is to develop and professionalize profitable and sustainable lines of business that offer a specialized, comprehensive and high value service. At the end of the year 2018, ILUNION employed 35,800 people and 41.3% (14,798) of them were people with disabilities. Moreover, attesting to diversity as one of their most important values is the fact that over 55% of their staff are women and nearly 5% of different nationalities.

Through its five divisions, ILUNION is present in the most competitive business sectors: industrial laundry, facility services, hotels, contact centres, social and health services, industrial services, consultancy and a host of others. Their five divisions cover over 50 lines of business, all with the clear goal in mind of offering increasingly more comprehensive services for their clients to position them as a global, responsible and quality provider.

Healthcare is a key sector for ILUNION where dedication to people and their care constitutes an essential part of their “raison d’être”. The fact is that this is a growing sector in which services are being updated and where end customers are becoming increasingly more demanding. Social and health care entities, telecare and home help services and retirement homes have increased their presence in Spain in recent years and will continue to do so in the future.

ILUNION Sociosanitario is a company committed to mitigating climate change and reducing greenhouse gas (GHG) emissions. Proof of this was the launch of their “Sustainable Mobility” project at the end of 2017. This measure was motivated by the introduction of an improvement which consisted of the implementation of an emission-free fleet, as well as environmentally friendly vehicles. In this way, ILUNION Sociosanitario was the first company in the sector to provide its services with a fleet of electric vehicles. Likewise, through this initiative, ILUNION Sociosanitario became one of the promoters of the “Madrid Anti-Pollution Protocol” even before its entry into force in December 2018, imposing restrictions for those entering the designated low emission zone depending on the emissions of the vehicle. Because of this, they decided to exchange 22 of their diesel vehicles for EVs (Electric Vehicles) and LPG (Liquified Petroleum Gas) vehicles.

Reduced emissions

ILUNION Sociosanitario (HealthCare) has two work centres, both in the city of Madrid, with a fleet of 14 LPG vehicles and 8 electric vehicles. The EVs are charged only at the recharging points located at the ILUNION Sociosanitario facilities. They use software implemented by CREARA which monitors electricity consumption at each of the existing recharging points. In the case of LPG vehicles, consumption is monitored using SOLRED recharge cards, which provide information on the monthly fuel consumption of each of the vehicles. Based on the above, consumption during 2018 was as indicated in table 1.

In the case of electric vehicles, the model chosen was the Peugeot iON, while for the LPG models the model selected was the Renault Clio. These vehicles were chosen because they are highly adapted to the needs of the service: they respond to the necessary autonomy and are easy to handle and park.

As a result of the acquisition of the eco-friendly fleet, ILUNION Sociosanitario has reduced its emissions by 40 tCO2/year , 25 tCO2 of which are due to the implementation and use of electric vehicles.

EVs (kWh)LPG (l autogas)
Table 1: Cumulatieve vehicle consumption (Source: Creara)

The charging points

ILUNION Sociosanitario contracted Creara to design and execute the installation and commissioning of four double charging points for electric vehicles in the parking area of its offices in Madrid. Creara developed and installed the charging infrastructure, taking into account the particularities of the client’s facilities and their preferences in terms of charging power, performance and client needs. To carry out this action the company had to solve several challenges:

  • Move the fleet location one level up to enable connection. In Albacete Street the headquarters are located on the first floor of the MIZAR building, while the fleet, prior to the start of the project, was located on floor -2 of the building. To avoid the additional costs of rewiring, the recharging stations needed to be installed in close proximity to the main supply sockets of the building, for which it was necessary to authorise the change of location of the fleet from floor -2 to floor -1.
  • Complete makeover of the distribution box. At the Caramuel Street headquarters it was necessary to change the electrical panel. This was due to the fact that the required electrical protections that needed to be incorporated in the box did not fit in the installed one. For safety reasons a new one had to be put in place, to meet the required standards in this regard.

The contract awarded to Creara for the installation of the charging points included the installation and commissioning of four wall box charging points, each with two charging points according to IEC 62196-2, commonly referred to as Mennekes, as well as a controller that:

  • Analyses if all the elements are correctly connected before enabling the beginning of the load, in order to avoid damages to the vehicle or the installation
  • Manages the permissions for the equipment loads by means of RFID (Radio Frequency Identification)
  • Informs by means of an LED pilot light on the state of charge
  • Records energy consumption data and sends it to the managing platform
  • Gives the possibility of connection via SIM card m2m or via Ethernet module

The charging points have a maximum current of 16A and will charge at 230V, which is equivalent to a charging power of 3.6 kW.

Technical advantages

The implementation of the “Sustainable Mobility” project has improved the service in the districts located in Central Madrid. This is because both the electric fleet and the hybrid fleet are exempt from paying parking meters in this area, which results in a faster service.

The vehicles selected are highly adapted to the needs of the service and the operators highlight their easy handling and reliability. In addition, low maintenance means cost savings and greater availability of vehicles to perform services. On the one hand, the company estimates 20% cost savings in the maintenance of their EVs. On the other hand, they are now able to give service to people who live in limited access areas (Central Madrid).

Non-technical benefits

ILUNION is committed to contributing to the fight against climate change through its policy on Corporate Social Responsibility. Among the different lines of action adopted by companies, ILUNION Sociosanitario is committed to mitigating climate change by promoting sustainable mobility to contribute to the rational use of energy in transport. Ilunion Sociosanitario’s ultimate goal is to exchange all their internal combustion engine powered vehicles for EVs or other environmentally friendly vehicles.

Text: Creara (Madrid)
Content provider: ILUNION (Madrid)

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